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Why is generic Cosopt® (dorzolamide/timolol) on backorder or national shortage?
The commercial manufacturers are having difficulty keeping up with sales demand.
When is it expected to be off shortage?
Cosopt® 2%/0.5% ophthalmic solution in 10 mL bottles is on back order and the company cannot estimate a release date. Other generic manufacturers have stated they are having manufacturing delays or have not released any information. Based on current information, the shortage is expected to be resolved in 3-6 months.
What is the difference between Cosopt® and the compounded product?
The two products have all the same active ingredients at the same concentrations. The difference is the packaging and the inactive ingredients. The FDA allows pharmacies to compound products that are commercially available if they are on backorder or national shortage.
Where is the product being compounded?
We are a pharmacy, based in Utah. We have sterile compounding facilities, supplies and trained staff who are working to meet the needs of eye patients due to the shortage.
What happens when the shortage is over?
We will go back to using the commercially produced product and will bill patient’s insurance if you would like us to do so.
How do I send prescriptions to your pharmacy?
You may send prescriptions electronically, by fax or leave a voice mail on our answering system. If you use an EMR, select Meds In Motion on 700e. Even if you select a different site accidentally, the prescription will get to the right place.
How do prescriptions get to patients?
Prescriptions can be sent by USPS or by Fedex overnight.
How quickly will patients get their prescription?
Once a patient has been contacted (usually with in 24 hours of a new prescription being sent) the product will be mailed to them and arrive within 3-5 business days. Patients may also elect to use overnight services for a cost of $25.
Where should patients call to confirm their prescription and to pay for it?
855-506-6999. Staff members are waiting for their call but will also reach out to them usually within 24 hours.
Do you have other pharmacy products available?
Yes, we are a full service pharmacy with everything you need and are happy to help you.